Receiving Time = Order Processing/handling Time + Shipping Transit Time
Standard processing time is between 5-7 business days now.
We always ship from warehouses located in CA, USA or China. USA customers orders always ship out from USA by USPS, unless there is no stock, we will ship out from China. Other country orders will ship out from China by DHL or FedEx. We offer express shipping for USA in stock items, if your order is urgent, please call us to pay extra $35 for OVERNIGHT SHIPPING, it usually takes 1-3 business days to arrive.
2-4 Business Days
3-5 Business Days
UK, European, Australia etc.
5-7 Business Days
Brazilian, South Africa etc.
2-5 Business Days
USPS Express Mail
1-3 Business Days
You can find additional information about our shipping policy HERE.
If you're not 100% satisfied with the items you received, and we gladly accept returns within 7 business days of receipt for items in new condition. Please send an email to this email address with your order number return entitled: firstname.lastname@example.org,we will offer you the return address. Buyer have to pay return shipping fee. Refund will be credited to your original payment method within 72 hrs once the warehouse confirm receiving your package.
I absolutely love the wig and the packaging was definitely a plus. I used to be stuck on one particular company but now I’m not. I will definitely order again.
It took no time to get to me after I order mines. I absolutely love thee entire unit, It only shed a few strands but that was not an issue at all. The hair is very soft and the hair is so gorgeous straight out the box. It didn't have any funny smells at all. I order the 16inch, and the the headbands that came with it are cute. I will be ordering a couple more. I got so many compliments on it already. I love it!!