With your Email Address and Order Number, you can track your order HERE!

We Ship Worldwide!

Receiving Time = Order Processing/handling Time + Shipping Transit Time

Standard processing time is between 5-7 business days now.

We always ship from warehouses located in CA, USA or China. USA customers orders always ship out from USA by USPS, unless there is no stock, we will ship out from China. Other country orders will ship out from China by DHL or FedEx. We offer express shipping for USA in stock items, if your order is urgent, please call us to pay extra $35 for OVERNIGHT SHIPPING, it usually takes 1-3 business days to arrive.

You can find additional information about our shipping policy HERE.

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- Credit Card or Debit Card (Pay as PayPal guest checkout)

-Sezzle

- Cash App (Contact us)

- Western Union (Contact us)

- Pay through phone (Call us)

Lace closure wig and lace front wig both are great. Both will give you a full and flawless install with the illusion that hair is growing directly from your scalp, allow you to braid and protect your natural hair, none of your natural hair will be left out. The biggest difference between lace closure and lace front wig is size, versatility and cost.

Lace closure wig is similar to lace front wig. The closure wig is constructed using a lace closure piece usually 4x4 inches or 5x5 inches in size, while the lace front wig is constructed using an ear to ear frontal which is 13 inches across and 4 or 6 inches to the back.  

If you are a beginner, going with a closure wig is the best option.They are great for simple, everyday looks (ex.middle part) and are good for people who want to maintain a certain and exact style. There is less lace to care for and less lace to blend. Needs very little maintenance. More on a budget. And 5x5 closure wig with extended closure size, allows for the look of a frontal, can be also be parted in a variety of ways, achieving a left, right, and middle part. 

A lace front wig is ideal for someone who doesn’t mind a little weekly maintenance, in exchange for lots of versatility. Lace front wig will cover the entire hairline and will allow for a blended human hair style that can look even more natural when you pull it back. It brings more versatility in styling, offers both middle, free and three part styles. A lace front wig is also the perfect option for those chic half up half down hairstyles. 

360 lace frontal wig gives you maximum hairline coverage, covering the entire perimeter of your head, bundles installed in the center. It's similar to full lace wig.  A 360 lace frontal wig may require some maintenance, but it is worth it in exchange for out-of-this-world versatility.Those that love an extravagant high ponytail, or being able to flip their hair every which way, would love a 360 lace frontal wig.

You can find additional information about different cap constructions HERE.

For any order cancellation and change, we can freely help cancelling your order andchanging your order details ONLY if you could contact us within 24 hours afteryou placing your order. And an extra charge will be necessary if you want to dosome possible changes when your order is already under processing. So we willbe very appreciated if you could contact info@ywigs.com for the details and thepossibility at your earliest convenience if you want to do some changes.Shipped orders can not be cancelled or changed.

If you're not 100% satisfied with the items you received, and we gladly accept returns within 7 business days of receipt for items in new condition. Please send an email to this email address with your order number return entitled: info@ywigs.com,we will offer you the return address. Buyer have to pay return shipping fee. Refund will be credited to your original payment method within 72 hrs once the warehouse confirm receiving your package.

See all of our return policy HERE.

Refunds are issued to the original form of payment used on an order in the event that your order: 
 

-Is canceled 

-One or more of your items sold out since your order was processed

-You received a damaged, defective or incorrect item

Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.

If you order more than one wig, the warehouse might split the shipment and ship out the one complete customization first. Your remainingorder will be shipped out later once customization is complete.

If what you are missing is the accessory, it must be goingout of stock. Contact us to submit a refund request for the missing item.

We want to make this right for you so please contact us at info@ywigs.com, sothat we can assist you. Please be sure to provide us with the followinginformation: Provide the order number associated with the item(s) in questionProvide clear photo(s) of the damaged/defective item(s) including tag with iteminformation A detailed description of the issue with the item(s)You will need to report your incorrect/wrong item(s) received within 7 days ofyour package delivery date.

Before reporting non-receipt of a package, please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered.

If your package is still lost or missing, you must contact the local carrier to report the lost first, then email us within 7 days to file a claim. We will be more than happy to assist you in working with the carrier to complete the claims process.

DELIVERY DELAYS FOR CHINESE NEW YEAR HOLIDAY (2.10-2.16)

Shipping delays are unavoidable as our shipping partners will be on Chinese New Year Holiday. Your orders might be delayed up to 7 days. Our US office do not celebrate the Chinese New Year holiday and will remain fully operational. Feel free to email or call us if you need any help.

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